Workplace Unlimited
Blogging on all things Workplace related. www.workplaceunlimited.com
Thursday, 18 September 2025
ADHD Everywhere
Friday, 25 July 2025
Understanding occupancy levels – a core metric for business success
The BCO’s Review of Post-Pandemic UK Office Utilisation was published mid-July. I authored the review with data provided by three different sources of utilisation datai and input from a host of workplace industry expertsii. A key objective was to advise developers, architects and engineers on how lower occupancy levels and utilisation reduces occupant density such that a building’s infrastructure, based on an assumed higher density, may be over-specified and energy inefficient.
As a workplace strategist I am more interested in how utilisation studies can be used to determine the optimum number of desks and meeting spaces etc., informing the required building size, for occupiers moving to a new office. Since the COVID pandemic, office workers have literally voted with their feet with many not returning to the office full time. Not understanding future occupancy levels can lead to wasted space which both incurs unnecessarily higher property costs and is not sustainable, due to building, heating, servicing empty space. In contrast, it may lead to underestimating the required space, as recently experienced by HSBC with their 7,700 desks shortfall, which clearly impacts the success of any business.
Thursday, 3 July 2025
I went to a land down under
I spent the month of March in Australia, and it took me over 45 years to get there. Just before leaving school in 1979, I wrote that I planned to become an electrician and emigrate to Australia (but ended up a psychologist in the UK after a short spell of medical electronics). My trip to Oz was long overdue, and my biggest regret is leaving it so long. Lessoned learned, carpe diem.
Friday, 15 November 2024
Isn’t biophilic design just good design?
Wednesday, 16 October 2024
Alfresco Breaks Boost Productivity: Lessons from the Workplace Trends Conference
At yesterday’s Workplace Trends conference, NicolaMillard reminded us that the brain can only cope with four hours of intense work each day – see Pang for more details. It reminded me of Tony Schwartz’s Energy Project, which proposes we can work intensely for 90-minute periods, so long as we take a proper 20-minute break between them, and three such periods of intense work per day is more than most will achieve. Also, let’s not forget the Display Screen Equipment Regulations which recommends a 10-minute break every hour or so. Counterintuitively, it seems the key to productivity is to take regular breaks.
Thursday, 1 August 2024
Why is your office empty?
Various reports indicate that while office space utilisation has increased since the Covid-19 pandemic it is much lower than previously. For example, Remit Consulting’s ReTurn project, comprising of security access (swipe-card) data from 13 UK companies with 155 office buildings and circa 200,000 occupants, shows the current utilisation rate to be around 32%. Having two-thirds of office space empty is neither good for sustainability or creating a vibrant and enticing workspace.
My recent research, with Dr Gary Raw, conducted in partnership with MillerKnoll, explores approaches to enticing the workforce back to the office (see the summary or full report). The research findings were presented to industry experts and their thoughts subsequently captured in an IN Magazine supplement.
Monday, 1 July 2024
Are you or your clients planning an office relocation or refurbishment? Or do you need to review an existing workspace to ensure it still supports the organisation?
Unlike other sectors, architecture and the real estate industry do not automatically collate customer feedback to improve their current and future products and services. However, BREEAM, WELL and BIM all require a Post Occupancy Evaluation (POE) to be conducted to achieve certification, and RIBA and BSI recommend them as best practice.