I often hear my fellow workplace strategists using the C-Word
when referring to the office. I’m not talking about the obvious expletive and I
certainly don’t mean that other offensive term “Consulting”; nor am I referring
to the C-suite or even my Seven Cs of Change. But it seems to me that whenever
we prepare a workplace strategy or design brief, there are a whole host of C-Words
used as descriptors. Many are overused and misguiding, whereas others are fundamental
to creating a successful workplace.