To POE or not to POE, that is the question

It’s always exciting to finish a book. I am not quite there but I have recently approved the draft layout of “A Practical Guide to Post-Occupancy Evaluation and Researching Building User Experience”. The book is based on my 25 years’ experience of conducting POEs and I have completed over 100 evaluations during that time. The book will be out in September but is available to pre-order from Amazon.

Without conducting an independent evaluation of newly built or refurbished workplaces, we cannot be confident that they meet the needs of the occupying organisation and its people. 

The return to ROWI

Last month my paper on “developing the return on workplace investment (ROWI) tool”, co-authored with Matt Tucker and Hannah Wilson of Liverpool John Moores University, was published in the CREJ. The paper has been long in the making ...

It started back in 2012 when Adrian Burton of the AWE asked me to develop a means of estimating the productivity benefits gained from good workplace design. I responded to the challenge by reviewing 75 solid papers that reported a change in occupant performance due to improved environmental conditions, such acoustics, temperature, lighting etc. Initially the results of the different studies were so varied that they lacked any credibility. However, I worked with Paul Bartlett and the Office Productivity Network to weight the results according to the research environment, performance metric and type of activity so that they better represented a real office. The weighted results were more believable, were accepted by the AWE to use in their cost-benefit analysis of new workplace projects and we were accepted for publication by the JBSAV.

The Write Stuff

 

It's good to be back to workplace consulting after I spent most of the tail end of 2022 writing – papers, blogs and my third book.

I managed to submit my draft of A Practical Guide to Post-Occupancy Evaluation before taking a well-earned break. The new book is a revision of the British Council Guide to Post-Occupancy Evaluation that I wrote back in 2007. It’s an under-statement to say the world has moved on since then – we’ve had austerity measures, agile/hybrid working, advances in sensor technology and AI to name a few workplace related initiatives. What hasn’t changed is the importance of POE, it’s more relevant than ever especially with Net Zero Carbon targets.