Wednesday 22 February 2023

The return to ROWI

Last month my paper on “developing the return on workplace investment (ROWI) tool”, co-authored with Matt Tucker and Hannah Wilson of Liverpool John Moores University, was published in the CREJ. The paper has been long in the making ...

It started back in 2012 when Adrian Burton of the AWE asked me to develop a means of estimating the productivity benefits gained from good workplace design. I responded to the challenge by reviewing 75 solid papers that reported a change in occupant performance due to improved environmental conditions, such acoustics, temperature, lighting etc. Initially the results of the different studies were so varied that they lacked any credibility. However, I worked with Paul Bartlett and the Office Productivity Network to weight the results according to the research environment, performance metric and type of activity so that they better represented a real office. The weighted results were more believable, were accepted by the AWE to use in their cost-benefit analysis of new workplace projects and we were accepted for publication by the JBSAV.