I hope you all had a good break and have retuned to work re-energised and looking for a new challenge. As usual my thoughts turn to new ways in which we can improve workplace wellbeing and productivity.
In the
recently published Stoddart Review, my research
from 2012 was reported as showing that a 1% to 3.5% increase in productivity
could be gained through improved workplace design. The reported figures
actually refer to single design factors and the research shows an improvement
of 5% to 7% is more likely if several factors (temperature, acoustics, air quality,
lighting, space and furniture etc.) are addressed in a well-designed workplace.
If you don’t have time to read the full Stoddart Review then take a look at
the summary published in the Sunday Times, both downloadable for free.
In the
nineties myself and others estimated that environmental factors could produce up
to a 10% improvement in productivity. We knew that larger productivity gains
were achievable through improved organisational factors (motivation,
recognition, financial reward, management, training, job security etc.), see Herzberg's Two-Factor Theory. During
my now 19 years of workplace consulting and implementing agile working, a recurring issue raised by the
middle management is how to successfully manage remote workers. For many of us in the UK, once we become leaders in our chosen
profession, we are “promoted” to managing a team of the same profession. Quite
often this reassignment is made regardless of our aptitude for management and without
any formal training, i.e. the Peter Principle.
It is
therefore perfectly reasonable that managers say they lack the skills and tools
to manage their remote workers (although sadly the reality is that some lack
the tools to manage teams whether remote or not). It is also quite common to
find that some staff are better suited to remote working than others. I have
therefore teamed up with Network for Skills to offer training on remote working
– both for managers of remote teams and remote workers. We have already trained
350 Legal Aid Agency managers and have developed a public course. We are also
developing a system that rates the suitability of individuals for remote
working based on their role, personality, manager and home working set-up etc.
If you would
like to meet up for an informal chat to discuss the Stoddart Review or
training in remote working then just ping me an email. I trust you will have a
prosperous and productive New Year.
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