Monday, 11 May 2020

Post Covid-19 Workplace: Recollection not Revolution


Boris made his rather ambiguous announcement yesterday on his Covid-19 exit strategy and there have been plenty of previous posts from the workplace industry anticipating the announcement and how redesigning the office is the solution. But I firmly believe that we already have the answers, and have had them for some time, but have repeatedly chosen to ignore them. I recommend we start by recollecting and (re)introducing tried and tested best practice in the workplace before we push a design revolution. 

Monday, 4 May 2020

Working from Home – A Psychological and Personality Perspective


I always find it interesting when classic psychological theory can help inform current situations. It has become apparent that working from home (WFH), and social isolation, like many things follows the Yerkes-DodsonLaw, with its inverted U-shape relationship. 

The Yerkes-Dodson Law is traditionally used to describe the relationship between levels of mental and physiological arousal and performance, see Figure 1. When we are at our optimum level of arousal, we perform to our maximum (the top of the curve). However, when the level of arousal is low, for example, when we are tired, demotivated, lethargic or bored our performance drops. Furthermore, when our level of arousal is high, for example when excited or stressed, performance also drops. 


Wednesday, 25 March 2020

Virtual Meeting Etiquette


When it comes to virtual meetings at work, I’ve always been in two minds. On the one hand face-to-face is more dynamic, more engaging and more responsive. We pick up on non-verbal communication – facial expressions and other body languages revealing engagement and understanding. We use body language to emphasise messages and refer to previous shared experiences – see my collaboration report for more detail. I often joke that I want to smell others in the room not just hear or see them.